DC and I had dinner tonight at the recently opened Bao Down in Olympic Village. I was looking forward to trying their baos which are like steamed bun sandwiches but found out through Yelp that they’re only served during lunch hours. Too bad 😦
Bao Down Olympic Village
We arrived around 7pm and the restaurant was pretty full. We didn’t have to wait too long to get a table for two though.
Cool wallpaper
The mood inside the restaurant was very energetic and the ambience had a hipster feel. I especially liked their wallpaper. We were surprised at how pricy the items on the menu were. Most of the dishes were at least $15, with a lot of them even going over $20. I thought the drinks were way too pricy too, especially the cocktails ($12-$15). The service wasn’t great either. We had to ask twice to get a glass of water and we waited over 30 minutes for our first dish to come out. We wanted to order some fresh oysters too but their special ones for $1 were sold out. You need to order a minimum of 6 so we passed since the other oysters were around $2-3 each.
Fly Rice ($17)
We ordered 2 dishes to share. The first was Fly Rice, which was basically fried rice with pork, slaw, crispy garlic, water chestnuts, and a fried egg. The egg was nicely cooked the pork was pretty good and flavourful. The water chestnuts were a nice addition too. However, the dish as a whole was subpar. Firstly, the dish was not hot at all when it came out — it wasn’t even warm… Secondly, bits of the rice were hard, not crispy. Not a very big portion either. The rice was probably less than a bowl.
King Fish ($23.10)
Our second dish, the King Fish, was a fail. We waited about an hour for this to come out and we had already finished our previous dish. Even worse, when I cut into the fish to split it between the two of us, I noticed that the inside was a pale, grey colour… It was raw. 😦 You could see that it was still bleeding red at the top too. We showed our server and she apologized and sent it back to the kitchen, saying that she’ll bring out a new one for us.
By that time, we were already very unimpressed and wanted to just cancel that order and leave since we thought it would probably take another hour for them to cook up a new one. However, another lady, who was the manager/supervisor(?) came to our table and apologized and explained what happened. Apparently the fish they had prepped for had been sold out already but there was a miscommunication between the kitchen and the servers so they didn’t know. We shouldn’t have been allowed to order it but since we had already done so, the chefs had to cut a piece from a new batch and it was too thick. She then offered to give us another dish on the house. We agreed and took another look at the menu. She was very helpful and friendly, which helped ease our frustration.
Fish.. grilled again
As soon as we decided on what to order, the previous server brought back the fish that had been re-fired. They said we could still have it if we like, so we did just to try it. It wasn’t good though. It was the same dish we had sent back and they just grilled the fish again. They didn’t even change the papaya salad or the plate… 😦 By that time, the fish was already dry and didn’t really have much flavour left to it. We didn’t like the papaya salad either. It tasted weird because the acidic and spicy flavours didn’t mesh together very well, unlike other papaya salads I’ve had.
Jumbo Black Tiger Prawns ($20)
Anyways, moving on… The additional dish we decided to get was the Jumbo Black Tiger Prawns. This was much better. We had it with garlic fried rice but the rice still wasn’t hot. At least the prawns were hot and freshly cooked. They were seasoned generously, giving it good flavour and they weren’t overcooked, thankfully.
All in all, quite the disappointing experience here at Bao Down, given that we dined for around 2 hours waiting for our food, only to find out that it was not cooked properly. However, I am glad that they took steps to resolve our problems by taking care of our 2 dishes. We only had to pay for our first dish, the fried rice. They definitely have a lot to work on in terms of quality of food and timeliness of service, especially for their prices. Maybe their baos are better — I’ll have to go during lunch next time. But until then, here are my ratings:
Food – 3.5/10
Service – 3.5/10
Value – 3/10
Ambience – 8/10